Features
Everything you need for AI-powered customer support.
Knowledge Base
Upload PDFs and website URLs. Alapchat automatically chunks, embeds, and indexes your content using RAG technology for accurate, grounded responses.
Q&A Overrides
Define exact answers for specific questions. Override AI-generated responses with pre-approved content to ensure accuracy for critical topics.
Multilingual Support
Automatically detect and respond in your visitor's language. The AI chatbot supports seamless multilingual conversations out of the box.
Full Customization
Match your brand with customizable colors, position, greeting, and avatar. The widget adapts to your website's look and feel seamlessly.
Analytics & Insights
Track conversations, response quality, and usage patterns. Understand what your visitors ask and how the AI performs with detailed dashboards.
Enterprise Security
TLS 1.3 encryption, AES-256 at rest, Row-Level Security tenant isolation, RS256 JWT authentication, and full EU data residency.